Dr Rachel Byng-Maddick

Dr Rachel Byng-Maddick

BSc, MBBS, PhD, MRCP (rheum)

Rheumatology

Recommended by  
5 specialists

15 years of experience
Video consultation
                            available

Overall Rating

Overall

4.87

Bedside Manner

4.93

Explanation

4.87

Top feedback

“I had a great experience with Dr Byng-Maddick. She was thorough and helpful, never felt rushed. “
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Reviews

4.89 Overall Patient Trust rating
Overall Experience
Explanation
Bedside Manner
Arthritis
3/15
Rheumatoid arthritis (RA)
3/15
Rheumatology
3/15
Video Consultation
2/15
Facet Joint/Nerve Root Injections under CT Guidance
1/15
Gout
1/15
achy fingers
1/15
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Sort by:
Overall
(4/5)
Explanation
(4/5)
Bedside Manner
(4/5)
Patient seen for:
Video Consultation Arthritis
Very Kindly
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Arthritis
I had a great experience with Dr Byng-Maddick. She was thorough and helpful, never felt rushed.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Arthritis
From diagnosis to management, Dr Byng-Maddick was very efficient and kind. Her office runs smoothly with compassion at all times. I would not hesitate to recommend her to anyone with rheumatology worries.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Gout
A proper doctor. Knowledgeable, interested and proactive
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Rheumatoid arthritis (RA) Rheumatology
Very friendly and professional, explained everything so well I felt at ease and understood what was to come with my treatment and diagnosis.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Facet Joint/Nerve Root Injections under CT Guidance
I was very happy with the service provided by Dr Rachel Byng-Maddick. She was very knowledgeable and took the time to explain everything to me very clearly in laymans terms and made sure I understood what the problems was and what my options were. Based on my experience I would have no hesitation in recommending her.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Rheumatology Rheumatoid arthritis (RA) Video Consultation
We were referred to Dr Rachel Byng-Maddick in the midst of the crisis, my mother developed rheumatoid arthritis and psoriasis taking over her body, despite many complications with us. The doctor was incredibly understanding and empathetic; she gave us an appointment immediately after having our video conference. At her reception, everyone at Royal Brompton & Harefiled hospital was welcoming and extremely helpful despite the on-going crisis. Everything was very clean and organized; the sign in process was very simple and smooth. The doctor approached us with a smile, always listens to our concerns and makes sure we understand the protocol we will be working on. She examined my mother thoroughly like an officer to understand as much about the case, I cannot speak highly enough of her professionalism and expertise. We follow up every two weeks and the doctor is very understanding with our hassles, humane I must say, stuff happens. Sorry doc. Dr Maddick and her staff are extremely pleasant and more than helpful. I have to say I am grateful for her taking us, truly caring and for receiving this quality of care. My mother feels comfortable and well looked after, for myself I will always be in debt to the doctor. Thank you to the entire Docs Team.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Dr Byng-Maddick has been supportive and professional, giving me sound and practical advice to help improve over the course of the past 10 months. She explains test results clearly and has helpfully replied to my queries and questions.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Was helped to understand issue.
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Overall
(5/5)
Explanation
(5/5)
Bedside Manner
(5/5)
Patient seen for:
Rheumatoid arthritis (RA)
Dr B-M has provided excellent and thoughtful care throughout my period of engagement. She has been readily accessible, clear in her explanations, and has facilitated access to timely diagnosis and treatment during the Covid lockdown. She has worked effectively and considerately with our NHS GP service and given clear and well reasoned authoritative direction to my diagnosis and treatment. I have developed a 100% trust in her approach and the treatment pathway she has chosen for me. Her office team are also fantastic and patient / user friendly. They solve problems and clearly have a great working relationship with Dr B-M which has been of high value to me on many occasions and provides great ongoing reassurance.
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Other Reviews
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