The Princess Grace Hospital 

42-52 Nottingham Place, London, United Kingdom, W1U 5NY 

Overall Rating

Overall Experience

4.71

Friendliness

4.79

Wait time

4.58

Cleanliness

4.82

Top feedback

“Excellent patient care and facilities “
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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.71
Friendliness
4.79
Wait time
4.58
Cleanliness
4.82
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Good experience but would prefer fewer nurses tending to my needs throughout my stay - continuity is key. Each nurse has their own opinion on care decisions and it became confusing as to whom was dealing with what - otherwise, overall, experience was good
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
One of the greatest hospitals I have been to
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Charming staff, excellent treatment
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Nursing, Admin and Catering Staff in endoscopy unit were fantastic. Consultant Dr Webster was first class. Reception Staff/Porter very helpful upon arrival.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Other than food service, 100% satisfied
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(2/5)
Cleanliness
(5/5)
Patient seen for:
Friendly and caring professionals and clean, comfortable, private facilities.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I had a great experience everyone were very professional and helpful. I felt very safe staying at Princess Grace.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
My experience at Princess Grace Hospital was very good. I was there for a Chest X-ray walk in appointment. The staffs were very friendly and treated me real nice. I was later on also given information about how I will be able to get information about my results and everything. I loved the ambiance over all. Thank you very much.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall excellent experience was marred by being sent a pack of information before admission with totally out of date COVID protocols still talking about arriving only by private car, self and household isolation afer a COVID test, etc which at the time caused some unwanted stress.
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Other Reviews