4.73
1,441 reviews

The Princess Grace Hospital 

42-52 Nottingham Place, London, United Kingdom, W1U 5NY 

Overall Rating

Overall Experience

4.74

Friendliness

4.8

Wait time

4.56

Cleanliness

4.82

Top feedback

“Given the strictures of Covid, the Princess Grace provided an excellent service“
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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.74
Friendliness
4.8
Wait time
4.56
Cleanliness
4.82
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
I was overwhelmed by dedication and professional shown by the medical team/staff. In particular, please convey my best wishes and big thank you to Fatmatta Kaikai , Ma Cleo Guada Leonil and her colleague in recovery section, ward nurses Janet Agdola and Hina Iqbal and for their sheer dedication, patience and professionalism.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Covid 19 test before procedure.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
I rate the hospital very highly, everyone from cleaners to consultants have always, in my experience been friendly and helpful.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean and nice hospital.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All the staff are exemplary, kind, considerate and helpful. The decor is immaculate, fresh and elegant. The atmosphere calm and quiet. It’s a reassuring place to experience with the very best care available.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
A very efficient and well run hospital will excellent nursing care
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Overall Experience
(3/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
Mostly a good experience and the nurses were friendly. On the day of my operation, post surgery, when I needed the most care and attention, they seemed too busy. There was an occasion when I was in a lot of pain when I was on an intravenous pain killer when my vein was leaking. I pressed the buzzer number times, and screamed as loud as I could for 5 -10 minutes before anyone came to check on me. I was so traumatised by the experience I didn't sleep that night. It left a bad feeling, especially as the rest of the care was excellent.
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
On the whole very well run but my operation was delayed and I wasn’t fed for hours after my op because someone hadn’t taken nil by mouth off my whiteboard.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I had a very satisfactory experience at The Princess Grace Hospital. From the catering and cleaning department, to the nurses and doctors and then the admin team everyone went out their way to make me feel extremely welcome and comfortable.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Princess Grace Hospital was very good, I have nothing to complaint! They treated me really well there, took really good care of me.
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Other Reviews