4.78
114 reviews

The Physicians Clinic 

13-14 Devonshire Street, London, United Kingdom, W1G 7AE 

Overall Rating

Overall Experience

4.85

Friendliness

4.8

Wait time

4.62

Cleanliness

4.83

Top feedback

“Very professional and caring .Good attention to detail.“
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Reviews

4.78 Overall Patient Trust rating
Overall Experience
4.85
Friendliness
4.8
Wait time
4.62
Cleanliness
4.83
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
No problems at this clinic
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Friendly and professional, although the waiting area feels a bit cramped.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
All excellent
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Good with appointment on time.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very professional and caring .Good attention to detail.
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Overall Experience
(3/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(1/5)
Patient seen for:
Cleanliness and general standard of hygiene poor - building could definitely do with painting inside. Waiting rooms poorly ventilated and the smaller waiting room often too crowded .
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Very friendly and professional reception staff and overall friendly kind experience.
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
I was checked by a rheumatologist (John Axford) at short notice at my request before a hip operation (to be conducted elsewhere) to determine whether any general inflammatory (or other) condition might have contributed to OA of one hip. After blood tests taken at my convenience at a local hospital, I had a single pleasant meeting with the rheumatologist in London, in which he gave me an all clear for the operation, and suggested one further test for iron deposition in post-operative samples, in case there had been some contribution from the iron levels (my iron levels on the high side of normal, but mother double mutant HFE gene). Recommend.
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Overall Experience
(3/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(3/5)
Patient seen for:
Reception personnel is rather unfriendly and unsympathetic.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Attending during the Covid crisis I was pleased to that every precaution possible was made to keep patients safe. The staff were very helpful and friendly. Waiting rooms were comfortable with coffee provided. All areas were bright and clean as were the examination rooms. Communications between Dr's Patients and staff were flawless. I wanted a copy of my CT scan and found it waiting for me at reception when my appointment with the doctor was finished.
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