4.88
10 reviews

The London Hip Unit 

30 Devonshire Street, London, United Kingdom, W1G 6PU 

Overall Rating

Overall Experience

4.8

Friendliness

5

Wait time

4.7

Cleanliness

5

Top feedback

“A thoroughly professional, efficient and friendly operation. I was made to feel like I was more than just another patient. The care, kindness, attention and skill with which the team at the Unit provide their services is exemplary. Even at the height of the Covid pandemic they carried on with a calm dedication. “
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Reviews

4.88 Overall Patient Trust rating
Overall Experience
4.8
Friendliness
5
Wait time
4.7
Cleanliness
5
Sort by:
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
Best described as organised extremely busy
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The London Hip Unit has been and is continuing to be very friendly, helpful and professional to deal with.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
As expected
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Despite being late for my appointment I was still scene and treated with respect and not hurried.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
Patient seen for:
A mix up with reception meant I waited a long time to see the consultant but he was great, clear and detailed in what was happening and what treatment I needed. Generally a good experience
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Good experience and no issues.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent service
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Friendly, super efficient and excellent at all points.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
A thoroughly professional, efficient and friendly operation. I was made to feel like I was more than just another patient. The care, kindness, attention and skill with which the team at the Unit provide their services is exemplary. Even at the height of the Covid pandemic they carried on with a calm dedication.
Read more
Other Reviews