4.73
916 reviews

The Lister Hospital 

Chelsea Bridge Road, London, United Kingdom, SW1W 8RH 

Overall Rating

Overall Experience

4.75

Friendliness

4.76

Wait time

4.59

Cleanliness

4.81

Top feedback

“I am a Canadian Citizen who was in London for a family visit .I wanted to consult a gastroenterogist since wait times in Canada are long. Dr. Chapman a was recommended by a relative in London. I received excellent service and same day appointment . I am 78 years old . This is the first time in my life when the the doctor saw me without any wait time “
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Welcome to The Lister Hospital

About

In the heart of London's Chelsea, The Lister Hospital and its associated outpatient facilities have been providing top class care for more than three decades. They're best known for their superb fertility clinic, one of Britain's most successful with over 17,000 very special babies born so far. They also specialise in gastroenterology, cardiology and orthopaedic treatments at various well-respected centres of excellence. As well as a popular 24/7 rapid referral service for GPs, they have an excellent walk-in Urgent Care centre where people can get a fast diagnosis plus instant access to the facility's superb medical teams and marvellous facilities. You can even book same day or next day diagnostics and screening at any of their outpatient and diagnostic centres. The Lister enjoys a position as a leading private treatment centre for women’s health services like gynaecology, advanced breast screening and menopausal health, with a one-stop breast clinic and rapid access screening service. There's a great rapid referral service to make sure you get the immediate assessment and treatment you need, with instant access to state-of-the-art diagnostic equipment, highly-skilled medical teams and world-class treatments. Additional services include expertise in colorectal surgery, rare cancers, and major surgical reconstruction, thanks to an on-site intensive care unit. No wonder the Care Quality Commission gave them an 'Outstanding' rating for quality outcomes.

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Opening hours

Location

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Reviews

4.73 Overall Patient Trust rating
Overall Experience
4.75
Friendliness
4.76
Wait time
4.59
Cleanliness
4.81
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Service has always been friendly and caring and I have always got appointments quickly. The hospital is clean and stag are always on hand to help.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Comfortable and friendly staff make you feel comfortable
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I had the most fantastic experience at The Lister Hospital!
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Overall Experience
(4/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
Seeing everytime a different doctor is not something I like. I have chosen a doctor that I would like to be treated by, and it doesn't feel that he has any impact on my treatment. I bearley spkeat to him, and can't contact him when I have a question. One of the doctors I randomly spoke to was so unprofessional, one of her replies to my questions of whay am I taking this medicine is "this is what we do". This should not be an a reply from a private hospital that I pay so much money. Now when I'm in the hospital and I know this doctor is on shift that day, I don't even bother to asking to speak to her, even if I have concerns. Wating time between the sacn and when I see a nurse can sometimes be 30-45 min. And sometimes I have to tell the receptionist it has taken long.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
Most services reached my expectations except the toilet facilities which needed attention.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
The Lister Hospital was great - friendly people, not a huge place to get lost in, everything was on time. No complaints!
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(2/5)
Cleanliness
(5/5)
Responsive and exceptionally experienced consultants
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Christina Cotzias is an amazing gynecologist, i've been in her care for many years. Had surgery dibe by her as well, she is always professional, explain your situation very well, your options and is brilliant overall. Miss Cotzias anesthesiologist, really listen to concerns and will respect/treat you accordingly. I wasn't sick after the anesthesia, like i can be. The communication with her assistant is equally professional.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent experience with Prof Imam and with the Lister hospital! I would recommend the Lister and the surgeon to everyone.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I am a Canadian Citizen who was in London for a family visit .I wanted to consult a gastroenterogist since wait times in Canada are long. Dr. Chapman a was recommended by a relative in London. I received excellent service and same day appointment . I am 78 years old . This is the first time in my life when the the doctor saw me without any wait time
Read more
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