4.71
891 reviews

The Harley Street Clinic 

35 Weymouth Street, london, United Kingdom, W1G 

Overall Rating

Overall Experience

4.7

Friendliness

4.73

Wait time

4.6

Cleanliness

4.8

Top feedback

“Great and comfortable“
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Welcome to The Harley Street Clinic

About

The Harley Street Clinic provides a wide range of complex care services, but they specialise in oncology, cardiology and neurosciences for patients of every age. The beautifully-equipped 12 bed paediatric ICU is one of the biggest and best in in Europe, ideal for youngsters who need cardiac and thoracic surgery, cancer care, neuro or spinal surgery. The place is staffed by world-class clinicians, many of whom also work at respected NHS teaching hospitals. You will also find the most advanced private cancer facility in Europe here, a place combining state-of-the-art equipment with top class oncologists and clinicians who treat every type of cancer. There's a wide range of cardiac treatments available, in other words treatments for the heart, everything from diagnostic tests for congenital defects to surgery for people with very serious heart conditions. And the brilliant neurosciences department leads the way on spinal and neurosurgical problems. The respected London Neurosurgery Partnership, a group of eleven top class spinal and cranial neurosurgeons, collaborate to provide comprehensive, holistic care. Pioneering treatment for brain tumours completes the picture thanks to the minimally-invasive Visualase system, which means it's often possible to perform an operation without shaving the patient's head. No wonder this excellent clinic has been awarded an 'Outstanding' rating from the Care Quality Commission, the CQC.

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Reviews

4.71 Overall Patient Trust rating
Overall Experience
Friendliness
Wait time
Cleanliness
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Comfortable and clean waiting room. Helpful and polite staff.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(3/5)
The consultant provided an excellent service start to finish.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent great service quality team and very pleasant surroundings and all on-time
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Overall Experience
(2/5)
Friendliness
(3/5)
Wait time
(3/5)
Cleanliness
(2/5)
Patient seen for:
Unorganised, booking errors, unacceptable wait time, lack of privacy for consultation. Urine on toilet seat and used tissues on surfaces. Shabby.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
I had a PET scan only which was arranged by the MacMillan Cancer Centre, after the scan I was waiting for someone to tell me I could go, in the end I asked someone who was on the floor if I could go.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
It was excellent
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Overall Experience
(4/5)
Friendliness
(3/5)
Wait time
(4/5)
Cleanliness
(4/5)
It was a relatively fast clinic, and staff were friendly
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Great and comfortable
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Medical and nursing care was amazing. However we are absolutely appalled by the administration side of things.
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Overall Experience
(5/5)
Friendliness
(3/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
Very smooth
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