4.7
52 reviews

Private Care at Guy’s at London Bridge Hospital 

Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT 

Overall Rating

Overall
4.71
Friendliness
4.67
Wait time
4.62
Cleanliness
4.81

Top feedback

“Excellent care in all respects.“
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Welcome to Private Care at Guy’s at London Bridge Hospital

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Reviews

4.7 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Biological Therapy
1/52
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Well managed, efficient and very comfortable
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
As much as nobody wants to have surgery and spend a night in the hospital my experience here was just so positive. From the very first moment I set foot in this hospital I felt taken care of and respected. They listened to me, they respected me and my decisions. The nurses were absolutely lovely and put me at ease when I was nervous before my procedure and they provided great care after my surgery. The facilities are just outstanding, the rooms are beautiful and spacious and they have a homey and luxurious feeling to them, the views are spectacular. The food is absolutely amazing, the highlight of my stay, worthy of the best restaurant in London. The whole staff, from the porters, to the theatre staff, recovery room staff, dieticians, pharmacists to the check in staff was so lovely, their service and care absolutely impeccable. I will not hesitate to come back here should I need to have surgery again in the future and I would recommend this hospital to everyone.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Went in for surgery during pandemic and I felt very safe and cared for by all members of staff. Even though I wasn't allowed any visitors, I was made to feel like I wasn't alone. The facilities were excellent aswell as the quality of care.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
excellent care and good to be treated in a high quality well designed modern building
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Nursing care excellent. Discharge process mishandled.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent on all accounts
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I was looked after very well by a thoroughly integrated team from the consultant down to the housekeeping staff. Nothing was too much trouble for anyone and I was made to feel at ease during my stay during which I was really quite poorly. It is challenging not being able to have visitors during the pandemic but I felt that all the staff went above and beyond what was required compensate for this.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
My stay at Guy’s at London Bridge Hospital was excellent more than I expected.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
First class medical and admin care . Always felt treated like a human being which is lacking at many other hospitals
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent experience, cared for every step of the way especially in these difficult times
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I was impressed with my room and mainly with all hospital staff. They are reassuring, helpful and always available.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Fantastic experience, felt looked after from my initial consultation all the way through to being discharged following surgery. I would not hesitate to come back should I ever require it. All the staff were brilliant and the facilities were great.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent service and care with top quality consultants and professionals. Nurses and support staff supremely helpful at all times.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
A highly recommended and first class service which calmed my nerves and lessened my anxiety no end .
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Overall
(2/5)
Friendliness
(2/5)
Wait time
(1/5)
Cleanliness
(5/5)
Patient seen for:
Biological Therapy
I'm mental health person and I was told not to take them because they make sleep with out my mental health pill I'm not understanding anything. The doctors of all people didn't care.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Overall the services was great and I left with confidence that nothing will go wrong with me.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent care and service
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Very clean and the staff were all polite and super helpful
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Fantastic! Clean, great views and food but the staff were out of the world fantastic - what a brilliant, kind and heartwarming team
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