4.78
1,754 reviews

HCA UK at The Shard 

St Thomas Street, London, United Kingdom, SE1 9BS 

Overall Rating

Overall Experience

4.79

Friendliness

4.76

Wait time

4.68

Cleanliness

4.9

Top feedback

“Great facilities. Very easy and accessible location. Very easy and quick to make appointments. Fully recommended. “
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Reviews

4.78 Overall Patient Trust rating
Overall Experience
4.79
Friendliness
4.76
Wait time
4.68
Cleanliness
4.9
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great service and amazing staff! Professional and experiences consultant.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very good.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
Happy with service, registration was not explained well before attending
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very clean, prompt service
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(5/5)
Absolutely nothing to complain about. All went smoothly
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Every part of the process was extremely efficient. Everyone was very friendly & made the process comfortable.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(3/5)
Cleanliness
(5/5)
Patient seen for:
Good quality service administered in a freindly and authoritative way. Would recommend
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very professional.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
i had complete confidence in the consultant and his team.
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Overall Experience
(5/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
I was a little anxious about my appointment but the staff were lovely & the specialist put me at ease with his friendly manner. The specialist took time to ensure I understood the treatment options available etc.
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Other Reviews