London Bridge Hospital 

27 Tooley Street, London, United Kingdom, SE1 2PR 

Overall Rating

Overall Experience

4.79

Friendliness

4.79

Wait time

4.67

Cleanliness

4.86

Top feedback

“Honestly the best hotel in London! Great staff, lovely rooms with a view, super efficient and an amazing kitchen.“
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Reviews

4.78 Overall Patient Trust rating
Overall Experience
4.79
Friendliness
4.79
Wait time
4.67
Cleanliness
4.86
Sort by:
Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
No complaints!
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent care
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I found everyone cheerful, friendly, polite and confident. The location was clean and provided everything you could need and more.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Would have been better except for repeat filling in of forms already submitted and one unhelpful nurse on ward.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(2/5)
Cleanliness
(5/5)
Very pleasant, only complaint was the lengthily delay that isn’t always avoidable but could have been updated frequently instead of left waiting and wondering what was going on
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very clean and the staff is nice
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Everything was 100% - and a super good reason for paying (expensive) medical insurance. You get real care and excellent treatment when you need it.
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Overall Experience
(3/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
Patient seen for:
Overall happy but lacking in some areas
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London Bridge Hospital

We appreciate you taking a moment to provide your feedback. All comments help shape our future service, care and patient satisfaction. Best wishes, London Bridge Hospital

Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
I feel confident and expertly cared for at all times.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(4/5)
The facility was good. It was clean and staff were courteous. The 3rd floor waiting room was a little confusing as there was no reception there. Signs do clarify to wait and you will be called but this wasn’t clear until I found my bearings and read the right sign. This is a very small point but it might be helpful if ground floor reception were to say “go the third floor, take a seat in the waiting room, someone will come and meet you when your appointment starts”.
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Other Reviews