London Bridge Hospital 

27 Tooley Street, London, United Kingdom, SE1 2PR 

Overall Rating

Overall Experience

4.79

Friendliness

4.79

Wait time

4.67

Cleanliness

4.86

Top feedback

“Nice welcome and immediate attention to me despite having arrived with a delay. Nothing to complain about!“
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Reviews

4.78 Overall Patient Trust rating
Overall Experience
4.79
Friendliness
4.79
Wait time
4.67
Cleanliness
4.86
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
No concern’s whatsoever
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Staff excellent, friendly, nothing too much trouble.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Great service
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Upon arrival at the hospital as a Day Case, I was promptly shown to my room which overlooked the river. A nurse greeted me and explained the facilities and what would happen that afternoon. I was made comfortable until the time for my procedure. My consultant visited me to sign consent forms. On return to my room, I was offered a lovely meal and, before discharge, I was given a report and information regarding aftercare. I would highly recommend London Bridge Hospital. The staff were all kind, informative and professional. The facilities were excellent and everywhere was spotlessly clean.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Arrived, was informed at Reception which floor to take. The Reception at the department asked my name gave me a form to complete already had most of my details. Handed it back and within a couple of minutes the Consultant came out and showed us to the room. Explained fully what needed to be done, and helped all through the tests, in all lasted 30 minutes. Was very helpful and made me feel completely comfortable and at ease.
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Overall Experience
(4/5)
Friendliness
(4/5)
Wait time
(4/5)
Cleanliness
(5/5)
In the main I was looked after well during my surgery and in recovery afterwards. The staff were generally friendly and caring and I had confidence in them. My room was comfortable with a nice view and the choice of food was good and of high quality which helped with my recovery.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Excellent!
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Overall Experience
(2/5)
Friendliness
(4/5)
Wait time
(3/5)
Cleanliness
(5/5)
Patient seen for:
The surgeons and doctors are excellent. Aftercare was a little disappointing.
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London Bridge Hospital

Thank you for leaving a rating and for the positive comments about our surgeons and doctors. We are committed to the satisfaction of our patients and want to apologise for any issues experienced regarding after care. Your feedback will help us to improve. Best wishes, London Bridge Hospital

Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very caring staff. Facilities very clean.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Pleasant, very comfortable place and all staff are friendly and quick
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Other Reviews