LOC - Leaders in Oncology Care 

95 Harley Street, London, United Kingdom, W1G 6AF 

Overall Rating

Overall Experience

4.81

Friendliness

4.83

Wait time

4.56

Cleanliness

4.79

Top feedback

“The whole experience of my recent diagnosis and treatment aimed at ensuring I felt at ease, cared for and treated with respect. Options were shared and explained to me in a professional way which made me feel confident.“
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Reviews

4.75 Overall Patient Trust rating
Overall Experience
4.81
Friendliness
4.83
Wait time
4.56
Cleanliness
4.79
Oncology
2/321
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
I received excellent care and treatment at a very difficult time in my life
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
Patient seen for:
I feel confident in my haematologist’s skill and knowledge and the care of the nursing staff in the treatment room at No 91. I am disappointed that I have not had contact with a CSN since before Christmas when my previous haematologist retired and my previous CSN informed me he would no longer be working with me. I understood that a new SCN from the UCH MacMillan Centre would be my CSN but no one had been in touch. As I am now only having 8 weekly maintenance it is not so important but there are occasions when I might have benefitted from having a CSN to contact.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
Excellent service as always. I understand why the oncologist is not always on time as he is taking care to explain everything to each of his patients.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Very well trained Nurses and an amazing unit to be treated in with privacy if wanted. Excellent machinery and all very professional well trained staff carrying out the whole process of administering chemo etc.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Completely satisfied
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
I underwent 15 days of radiotherapy to following breast cancer surgery. I was incredibly nervous but the team here put me at ease in the first meeting. They are all exceptional. Positive, professional and genuinely caring. I feel very lucky to have been treated at this clinic.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(4/5)
Great team, very caring, professional and made a challenging time more bearable.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
From the outset, I was greeted very politely by reception at 80 Harley Street despite my turning up at the wrong building. The lovely professional reception lady put me straight and directed me where I needed to go. As I have said already, Craig and his assistant who conducted my CT scan at 16 Devonshire Street were charming. I then popped back to 80 Harley Street for bloods and a friendly, professional male nurse (from Greece) dealt with this. I commented to him that I didn’t feel a thing as the needle went in as he was so skilled. I then went for a walk and returned to 80 Harley Street at 2:15ish where again I was met by an extremely polite gentleman on reception who gave me a form to complete and he directed me to the 2nd floor. When I arrived at the 2nd floor yet again I was greeted with a smile by a lovely lady who offered me tea/coffee. My consultation with Mary McCormac and her delightful nurse Tracy was, as usual, a very professional affair. As I have said previously, Mary is nothing but exemplary in her doctor/patient skills. Mary instills such confidence and makes one feel at complete ease. It was lovely to see Nurse Tracy again as she once administer my chemo. She too is a charming young lady. I cannot fault my experience in any way whatsoever.
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Overall Experience
(1/5)
Friendliness
(1/5)
Wait time
(1/5)
Cleanliness
(1/5)
The care & service is second to none.
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Overall Experience
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Professional and attentive from reception through to consultation with nurse and consultant. Clear in communication of my situation and options and plan of actions going forward. Felt that I was ion good hands
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Other Reviews