HCA UK at University College Hospital 

My experience so far has been wonderful. Given that the circumstances are not ideal, the whole team (the doctors, nurses, everyone) have been so supportive and understanding. No question I asked was too silly and no request I wanted was too great. A phenomenal team!

My experience was great. Everything was perfecr

Excellent all the time

Excellent service given.

al went very smoothly, in a clam and reassuring manner

The HCA team at UCH have my complete confidence. With them I know I am in safe hands and am receiving the best treatment for my complex and rare disease. They are the best!

Excellent, kind and professional

Quick, efficient and friendly treatment.

My nurse April was so kind and supportive and understanding. The catering was disappointing, my gluten free sandwich was barely edible, and getting water or other drinks through the day was difficult. I wasn’t offered to clean my hands after using the commode. But the nursing care was so excellent, I felt safe during a stressful experience. I hadn’t been given a phone number to contact the department as I was running late due to the tube strike and none of the office numbers were answering at 7.30am , so that made a stressful journey even worse as I couldn’t let them know, but they were very understanding about me arriving nearly 2h late.

My consultant was absolutely fantastic. Very professional and very careful in visiting me. She took excellent care of me paying close attention to my needs and explaining everything to me clearly and precisely.