Chelsea Outpatient Centre 

My experience was A1

I was extremely happy with the treatment I received

Very efficient and professional at all times.

professional!

excellent all around

I was only there briefly, and was tested very well by all.

The overall experience was very good. My consultant and the nurse assisting that morning were brilliant. The Reception process could be streamlined and made more efficient. Staff deployed at Reception should be more a little bit more knowledgeable or, at least, have a consultants’ listing with their location in the building if they are new or are covering for others at the last minute. In view of the ongoing Covid-19 pandemic, Reception staff should continue to take people’s temperature on arrival and not just simply relay on the completion of a form or people’s own sense of responsibility. I care for myself because I also care for others. From what I see in the streets of London, I am not sure that everybody else would make the same effort. Thank you in advance.

Very satisfactory all round

Very good indeed

Great facility